"Nothing can beat the smell of dew and flowers and the odor that comes out of the earth when the sun goes down." – Ethel Waters

 

Shipping & Returns

Customer Satisfaction

We continually strive to do our best to provide quality products and quality service to all of our customers.

We design our products with efficacy and customer satisfaction foremost in our minds. Please help us by carefully reading the product descriptions, operating instructions, and where appropriate, product warranties.

If you have any questions, please first check our FAQ Pages for possible answers. If you still have unanswered questions, please email us.

Merchandise Returns

Shipping Policies

It is our priority to provide you with the best possible product, service and delivery.

Your order will be carefully processed and shipped as soon as possible, usually within 24 hours.

Orders are not processed or shipped on weekends or holidays.

We ship website orders via USPS Priority Mail, with tracking information forwarded to you.  

Large wholesale orders are shipped via UPS, with tracking information forwarded.

Major International Shipments

Shipping is based on the size of the order and the requirements of our customers. We work with the major courier services internationally and domestically. If you have a preference or hold an account with a particular courier, please feel free to specify and quote your account number, and we will arrange dispatch for you.

 

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