The easiest way to order is through our website. This site features our products and a Shopping Cart system. To place an order online, find the products you want, place them in your cart by clicking on the green Add to Shopping Cart button. When you are ready to checkout, click on View ORDER. Enter your zip code in the DELIVERY ZIP CODE box, and click the red Calulate Postage button. Then, click on the red button Check Out using: PayPal, Visa, Discover, MasterCard or Amex. There you can choose to pay with your PayPal account, or with a debit or credit card. If you have any difficulty, please contact us via email at firstname.lastname@example.org, or by calling us at 1-877-WWW-H2EO (1-877-999-4236).
If you prefer, we can also take your order by telephone, email to email@example.com, or through postal mail. Call us at 1-877-WWW-H2EO (1-877-999-4236), or send written correspondence to Plant Extracts International Inc., 600 11th Avenue South, Hopkins MN 55343. We will contact you for order confirmation and payment details. Please provide a telephone number in case we need to verify any information, and an email address so that we can forward tracking information to you.
We take our customers' security and privacy very seriously. For that reason we have chosen to have all online payments processed by PayPal. Through PayPal, we also accept Visa, Discover, MasterCard, and American Express.
Please note that all payment methods are subject to verification by Plant Extracts International Inc., which reserves the right to refuse to process any transaction, sale, or shipment of order due to suspected or actual fraud or unauthorized activity.
We ship via the United States Postal Service, UPS Express International or DHL, based on lowest cost. When we ship internationally via USPS, there is generally no guarantee of package delivery or system to track the delivery of a package once it leaves the USA. When shipping internationally, the buyer agrees to accept responsibility for non-delivery of product because of local mail fraud, theft, or package disappearance outside of the USA.
For additional questions please contact us by emailing firstname.lastname@example.org or by calling 1-877-WWW-H2EO (1-877-999-4236).
We currently only charge sales tax on online orders purchased by or shipped to residents of Minnesota.
An item returned for refund must be returned within 30 days from invoice date; item must be new, unopened, in resaleable condition; and is subject to a 20% re-stocking fee. Either email email@example.com or call 1-877-WWW-H2EO (1-877-999-4236) to request an RMA number. Once your return is received and approved we will contact you with the amount of credit you are due.
We can only accept returns for products purchased directly from Plant Extracts International. We can not accept for refund a returned product that was purchased from a reseller.